Reward Points

The Reward Points Program allows you to earn points for certain actions you take on the site. Points are awarded based on making purchases and customer actions such as submitting reviews.

Benefits of Reward Points for Registered Customers

Once you register you will be able to earn and accrue reward points, which are then redeemable at time of purchase towards the cost of your order. Rewards are an added bonus to your shopping experience on the site and just one of the ways we thank you for being a loyal customer.

Earning Reward Points

Rewards can currently be earned for the following actions:

• Making purchases — every time you make a purchase you earn points based on the price of products purchased and these points are added to your Reward Points balance.
• Registering on the site.

Reward Points Exchange Rates

The value of reward points is determined by an exchange rate of both currency spent on products to points, and an exchange rate of points earned to currency for spending on future purchases.

1 reward point = £0.02

Redeeming Reward Points

You can redeem your reward points at checkout. If you have accumulated enough points to redeem them you will have the option of using points as one of the payment methods. The option to use reward points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable reward points can be used in conjunction with other payment methods such as credit cards, and more.

Managing My Reward Points

You have the ability to view and manage your points through your Customer Account. From your account you will be able to view your total points (and currency equivalent), whether you have reached the maximum points limit and a cumulative history of points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes.

If you have any further questions, please contact us by email or phone 0800 2 88 88 22.